Refund policy

At Tech Zone, we want you to be completely satisfied with your purchase. If you receive a defective, damaged, incorrect, or incomplete product, please contact us so we can assist you.

Eligibility for Returns

You may request a return if:

  • You received the wrong product.
  • The product arrived damaged or defective.
  • The product is missing important parts or accessories.
  • The product does not match the product description in a significant way.

To be eligible for a return, the product should be unused and returned in its original packaging, along with all accessories, manuals, tags, and other included items where applicable.

Return Request Period

Return requests should be submitted within 7 days of receiving your order.

To request a return, contact us at:

Email: techzone223366@gmail.com

Please include:

  • Order number
  • Customer name
  • Reason for return
  • Clear photographs or video showing the issue
  • Any other information we may reasonably require

Products That May Not Be Eligible for Return

Returns may not be accepted for products that:

  • Have been used, damaged, or modified by the customer.
  • Are missing original packaging or accessories.
  • Show signs of misuse or accidental damage.
  • Are returned without prior approval from Tech Zone.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect product, please contact us as soon as possible after delivery.

We may request photographs or videos to verify the issue before approving a replacement, return, or refund.

Refunds

Once your returned product has been received and inspected, we will notify you regarding the status of your refund.

If approved, the refund will be processed according to the applicable payment method and our processing procedures.

Shipping charges may be non-refundable unless the return is due to an error on our part, such as sending an incorrect or defective product.

Exchanges

If an eligible product is defective, damaged, or incorrect, we may offer a replacement subject to product availability.

Contact Us

For return and refund inquiries:

Tech Zone
Email: techzone223366@gmail.com
Country: Pakistan